Flat pricing — no per-seat fees
Managed Open-Source IT Service & Asset Management
Stop paying per agent for your helpdesk. Snipe-IT, Zammad, FreeScout, and GLPI — fully managed, flat monthly price, your instance running in under an hour.
Four tools, one managed stack
IT asset tracking, full-featured helpdesk, lightweight shared mailbox, and a complete ITSM suite. All open source, all managed — pick what fits your team.
IT Asset Management
Snipe-IT
IT asset management made simple
Helpdesk & Ticketing
Zammad
Beautiful helpdesk and ticketing for your team
Shared Mailbox & Helpdesk
FreeScout
Lightweight shared mailbox for small teams
Full ITSM Suite
GLPI
Complete ITSM suite with asset and helpdesk management
Why not self-host?
You can. These are all open source. But here's what you're signing up for.
Complexity
Zammad requires PostgreSQL, Elasticsearch, Redis, and careful version coordination between all three. GLPI needs MariaDB, proper PHP configuration, and a cron job for notifications. Snipe-IT requires Redis and queue workers. We set all of this up and keep it running.
Maintenance
Zammad ships frequent updates and Elasticsearch version requirements change with them. GLPI plugins break on major upgrades. Snipe-IT database migrations need to run in order. One missed step and your ticket queue freezes or asset data is lost.
Reliability
When your helpdesk goes down at 3 AM, no new tickets come in, SLA timers keep running, and agents can't see the queue. When your asset management is offline, IT can't check out equipment. We monitor, back up, and fail over so that doesn't happen.
Compliance-ready infrastructure
Hosting that meets your compliance requirements
We support GDPR and SOC 2 (coming soon). Your IT service data stays where regulations require it. Learn more about our compliance options.
View compliance options