Preise
Transparente Flatrate-Monatspreise. Keine Pro-Agent-Gebühren, keine Ticket-Limits bei höheren Plänen. Alle Pläne beinhalten verwaltetes Hosting, Backups und Monitoring.
Snipe-IT
IT Asset ManagementStarter
Up to 500 assets, email support
- 500 assets
- Unlimited users
- Email support
- Daily backups
- Custom domain
- EU data residency
Business
Up to 5,000 assets, LDAP sync
- Everything in Starter
- 5,000 assets
- LDAP/Active Directory sync
- Custom fields
- Audit log export
- Priority support
Enterprise
Unlimited assets, dedicated resources, SLA
- Everything in Business
- Unlimited assets
- Dedicated server resources
- SLA-backed uptime
- SSO integration
- Dedicated account manager
Zammad
Helpdesk & TicketingStarter
Up to 5 agents, shared infra
- Zammad platform
- Up to 5 agents
- Email and web channels
- Knowledge base
- Daily backups
- Email support
Business
Up to 35 agents, dedicated Elasticsearch
- Everything in Starter
- Up to 35 agents
- Dedicated Elasticsearch
- SLA management
- All channels (chat, phone, social)
- Priority support
Enterprise
Unlimited agents, dedicated VM, SLA, M365 integration
- Everything in Business
- Unlimited agents
- Dedicated VM
- SLA-backed uptime
- Microsoft 365 integration
- Dedicated account manager
FreeScout
Shared Mailbox & HelpdeskStarter
Up to 3 mailboxes, 5 agents
- FreeScout platform
- 3 mailboxes
- 5 agents
- Collision detection
- Daily backups
- Email support
Business
Up to 10 mailboxes, unlimited agents
- Everything in Starter
- 10 mailboxes
- Unlimited agents
- Satisfaction ratings
- All modules included
- Priority support
Enterprise
Unlimited mailboxes, all modules, SLA
- Everything in Business
- Unlimited mailboxes
- Custom domain
- SLA-backed uptime
- Dedicated resources
- Dedicated account manager
GLPI
Full ITSM SuiteStarter
10 agents, 500 assets
- GLPI platform
- 10 agents
- 500 assets
- Ticketing + ITAM
- Daily backups
- Email support
Business
50 agents, 5,000 assets, plugin support
- Everything in Starter
- 50 agents
- 5,000 assets
- Plugin ecosystem
- Change management
- Priority support
Enterprise
Unlimited, dedicated VM, SLA
- Everything in Business
- Unlimited agents and assets
- Dedicated VM
- SLA-backed uptime
- ITIL consulting
- Dedicated account manager
In jedem Plan enthalten
Verwaltetes Hosting
EU-Hosting verfügbar
Tägliche Backups
Verschlüsselt, extern
SSL/TLS
Automatisch bereitgestellt
Monitoring
24/7 Uptime-Checks
Updates
Verwaltete Upgrades
Compliance-bereit
AVV auf Anfrage
Kein Lock-in
Jederzeit exportieren
E-Mail-Support
Menschliche Antworten